eNexus
Loyalty & Rewards Infrastructure
25K+ Loyal Customers
Key Features
What makes eNexus stand out
Wide merchandise catalogue across multiple categories.
Digital vouchers from top brands with instant redemption.
Personalised rewards that fit every lifestyle.
With eNexus, our painters finally feel rewarded with choices that matter to them — adoption rates skyrocketed by 45% in 3 months.
Head of Marketing, Caparol Paints
A simple journey from start to reward
Explore more products from Enertia
eNexus FAQs
Paynetics FAQs
Lightswitch FAQs
Skybridge FAQs
Top Questions. Answered.
What is Skybridge used for?
Skybridge is a gifting platform that enables businesses to deliver both physical and digital gift cards through API integration or bulk purchases via the UI. It provides an intuitive dashboard to manage campaigns, track key metrics, and access customer insights.
Does Skybridge replace existing systems?
No. Skybridge connects and enhances existing systems rather than replacing them, allowing them to work together smoothly.
Can Skybridge handle multiple integrations at once?
Yes. Skybridge is designed to manage multiple integrations simultaneously while maintaining stable performance.
How does Skybridge ensure data consistency?
Skybridge synchronizes data across systems and validates exchanges to prevent mismatches or data loss.
Is Skybridge future ready?
Yes. Skybridge is built to support new integrations and evolving technologies, making it adaptable as systems grow or change.
What kind of payments does Paynetics support?
Paynetics supports secure digital transactions including wallet-based payments, reward redemptions, and system-linked payouts within the Enertia ecosystem.
What happens if a transaction fails?
If a transaction fails, the system automatically verifies the status and ensures that no amount or points are incorrectly deducted.
Are transactions visible to users?
Yes. All transactions appear with clear status updates such as pending, completed, or reversed, ensuring full transparency.
Can Paynetics handle high transaction volumes?
Yes. Paynetics is built to process large volumes of transactions reliably without performance issues.
How is transaction security handled?
All transactions are protected using encryption and secure authentication protocols to prevent unauthorized access or misuse.
What is Lightswitch used for?
Lightswitch is a fulfillment platform used to process, dispatch, and deliver orders across multiple channels. It handles products, vouchers, and experiences with real-time tracking, automated status updates, and integrated warehouse/logistics management. The platform supports businesses operating across 12+ countries with nationwide delivery networks and dedicated customer support.
Can Lightswitch be customized for different user roles?
Yes. Lightswitch allows role-based access and controls, so different users can see or perform only what they are permitted to.
Does Lightswitch work in real time?
Yes. Actions and triggers through Lightswitch are processed in real time, ensuring immediate response and system updates.
Can Lightswitch be used across multiple locations?
Yes. Lightswitch supports centralized control across multiple locations, while still allowing location specific rules if required.
How does Lightswitch improve operational efficiency?
By automating repetitive actions and reducing manual intervention, Lightswitch helps minimize errors, save time, and improve overall system responsiveness.
What does eNexus do?
eNexus acts as the central engine that connects users, rewards, transactions, and data into one system. It allows businesses to manage loyalty programs, user journeys, and integrations from a single platform.
Can eNexus work with my existing app or website?
Yes. eNexus is designed to integrate with existing apps and platforms using secure APIs, allowing you to extend loyalty and rewards without rebuilding your product.
How are users identified and tracked in eNexus?
Users are tracked through unique identifiers such as mobile numbers, email IDs, or platform specific IDs. This ensures accurate reward allocation and activity tracking without duplication.
Can I control how points are earned and redeemed?
Yes. You can define earning rules, redemption conditions, expiry timelines, and usage limits based on your business logic directly within eNexus.
Is eNexus scalable as my user base grows?
eNexus is built to handle high transaction volumes and growing user bases, ensuring consistent performance as your program scales.
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98%
Accuracy with KYC
65%
Sales Revenue
70%
Client Acquisition
3X
Repeat Transactions